天美视频

Information Technology

Services and Support Options

Table of Contents

Email

All official 天美视频 electronic correspondence will be sent to your .

If you are graduating or leaving the School, you will want to transfer or download your files from Google Drive using , which is used to copy everything from one Google Drive and Gmail account to move to another service or save on your own system.

Printing

Students

You can print over the wireless network to the Library copier using the PaperCut service.

When wireless printing, you do not have control over print settings. You add your document and it prints single-sided, full color, all pages.

You must be on campus and connected to the 天美视频 WiFi network to use this feature.

Instructions

  1. Log in to with your 天美视频 email/password
  2. Select “Web Print” from the menu on the left
  3. Select “Submit a Job”
  4. Select a number of copies to print
  5. Select “Upload Documents”
  6. Select “Upload from computer” or drag and drop the files you would like to print
  7. Select “Upload & Complete”
  8. Pick up your document from the Library copier

Staff and Faculty

Information on how faculty and staff can connect to printers is available on the Wiki:

Note: Wiki is only accessible from on-campus. 天美视频 staff or faculty login required.

Zoom

Zoom allows students to meet virtually with instructors and staff. Zoom may be used to conduct lectures, meetings, and/or advising.

Troubleshooting Common Zoom Issues

Problem Solution
Can’t reach or enter the Zoom room Verify the URL and meeting schedule.
Stuck in the waiting room Wait for the host to admit you.
Audio or video issues Check mute settings, ensure your camera and microphone are enabled and unobstructed.
Choppy video or audio Improve your internet connection, consider using a wired connection or disabling video.
Unable to share screen or mute Ensure you’re logged into your account; hosts must grant screen sharing access.
Leaving a breakout room Use the 鈥淟eave Break Out Room鈥� option.
Persisting issues Reboot your device, switch devices, or join via audio if video fails.

Wiki

Note: Wiki is only accessible from on-campus. 天美视频 staff or faculty login required.

Like Wikipedia for 天美视频. This is where staff, faculty, and other administrative community members can go to find detailed guides, procedures, and tips.